Management Consulting

UNDERSTAND → PRIORITIZE → IMPLEMENT → REVIEW

Begin with the problem and the available evidence. Test findings with the people doing the work, agree on priorities, and translate recommendations into actions, owners, and measures. Review what changes and adjust the plan.

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What management consulting services does Altus offer?

Organizational assessment, strategic planning, process improvement, and change management for public agencies and nonprofits in DC, Maryland, and Virginia. Every Altus engagement ends with an implementation roadmap, named decision owners, and a short list of measures. The goal is not a better report. It is a better-run organization.

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When should an agency or nonprofit bring in a management consultant?

When the same problem keeps coming back. Common signs: service quality depends on which site or staff member a participant gets, leaders describe the problem differently, work stalls in handoffs, or a new mandate or funding stream demands a different way of operating.

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What does an Altus organizational assessment include?

Altus reviews roles, workflows, data, and stakeholder views, and talks to the frontline staff who see problems first. The assessment names gaps, duplicate work, unclear handoffs, and competing priorities. Findings are tested with staff before they are final, and each one comes with a recommended action and an owner.

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How does Altus approach strategic planning?

A strategy is a set of choices: what to do, what to stop, and what to fund. Altus helps leaders make those choices, then ties every priority to an owner, milestones, and a measure, so the plan keeps getting used after the planning session ends.

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How does Altus improve business processes?

By mapping how work actually happens, not how the manual says it happens. Altus pinpoints delays, duplicate steps, unclear handoffs, and missing controls, then designs the new process with the staff who will run it.

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Do we need a finished scope before contacting Altus?

No. Bring the problem and a few examples of where things break down. The first conversation defines the questions, the stakeholders, and the scope.

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How are consulting results measured?

Each measure starts with the outcome you need and data you can reliably collect. Every measure gets a definition, an owner, a baseline where one exists, and a review date. Altus tracks progress on the plan and the effect on services, so leaders know whether to continue, change, or stop.

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What is an example of Altus consulting results?

A county workforce agency needed to recover compliance in its career services program. Altus reviewed 1,157 participant files in seven weeks, found 44 participants with no contact in more than a year, and delivered 11 prioritized recommendations, three of them quick wins the agency could act on in the first 30 days.

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Will the work stop at recommendations?

Connect recommendations to an implementation roadmap. Agree on responsibilities, decision points, and the level of support needed to put changes into practice.

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Let’s start with the decision you need to make.

​Email info@altuswfs.com or use “Discuss your priorities” above. Explore Project Management for delivery support and Training & Development when teams need new skills.