Training & Development › Sales, Marketing & Business Development › In-Person Sales
SALES, MARKETING & BUSINESS DEVELOPMENT
In-Person Sales
Win face-to-face meetings with genuine rapport and sharp discovery
Why It Matters
Meeting a buyer in person creates an opportunity that email and video rarely match, but only if the seller uses it well. Nervous sellers talk too much, pitch before they understand the problem, or leave without a clear next step. In-person skills help sellers make every meeting count. Organizations benefit from stronger relationships, larger deals, and fewer meetings that end with a polite promise to think about it and then silence.
Course Description
Participants rehearse each part of a face-to-face sales meeting. They start with first impressions, small talk that builds real rapport, and reading body language across the table. Discovery practice uses paired role plays where one partner plays a buyer with hidden priorities, and the seller must uncover them through questions. Participants then present a tailored recommendation, connecting features to what the buyer said, and practice asking for a decision or next step. Discussion covers retail floors, client offices, community settings, and site visits. Feedback from peers and the facilitator targets talk-to-listen balance and confidence. Each participant identifies one upcoming meeting, plans how to apply the meeting structure, and schedules a debrief afterward.
Key Focus Areas
Participants explore and practice:
First impressions and building rapport in the room
Reading body language and adjusting your approach
Discovery questions that reveal real priorities
Presenting solutions tied to what the buyer said
Asking for the decision or a clear next step
Selling in offices, storefronts, and site visits
Learning Outcomes
Participants will be able to:
Open a sales meeting in a way that builds rapport and sets an agenda
Ask discovery questions that uncover the buyer's priorities
Present a recommendation linked to stated needs
Ask for a commitment or defined next step before leaving
Who Should Attend
Field and outside sales representatives
Retail sales associates
Account managers who meet clients on site
Business owners who sell their own services
Delivery and Customization
Examples, scenarios, and activities are adapted to your audience and goals. Delivery is available in person, virtually, or in a hybrid format, as a standalone session or as part of a series. Format and length are agreed during scoping.
Related Courses
Sales Fundamentals · Sales, Marketing & Business Development
Overcoming Sales Objections · Sales, Marketing & Business Development
Body Language Basics · Communication & Interpersonal Skills
Negotiation Skills · Communication & Interpersonal Skills
Bring In-Person Sales to your team
Tell us about your audience and goals. We will follow up to scope objectives, format, and timing.