Training & Development › Leadership & Management › Change Management
LEADERSHIP & MANAGEMENT
Change Management
Plan, lead, and sustain organizational change people actually adopt
Why It Matters
Reorganizations, new systems, policy shifts, and funding changes arrive constantly, and many never deliver what they promised. The plan is rarely the problem. People were not brought in early, managers could not explain the reason, or the old way quietly came back. For participants, change skills mean less disruption to their own teams. For organizations, they mean investments in new systems and structures actually pay off instead of fading after launch.
Course Description
Participants bring a real change they are leading or expect to lead and work on it from start to finish. They begin by defining the change in plain terms: what is different, for whom, and why now. A stakeholder mapping exercise identifies who gains, who loses, and who has influence. Small groups then diagnose resistance in case scenarios and practice responding to it as useful information rather than defiance. Participants draft core messages for different audiences and test them on peers. The final segment covers reinforcement: measures, routines, and recognition that keep the change in place after the launch energy fades. Everyone leaves with a draft change plan for their own initiative and a follow-up point to review progress.
Key Focus Areas
Participants explore and practice:
Defining the change, its scope, and the case for it in plain language
Mapping stakeholders by impact, influence, and likely response
Diagnosing resistance and treating it as information
Sequencing communication for leaders, managers, and frontline staff
Reinforcing new behaviors so the change holds after launch
Learning Outcomes
Participants will be able to:
Draft a change plan that states scope, rationale, and milestones
Map stakeholders and choose an engagement approach for each group
Respond to common forms of resistance with specific actions
Build reinforcement measures that track whether the change is sticking
Who Should Attend
Senior and mid-level leaders
Project and program managers
HR and organizational development staff
Agency teams implementing new systems or policies
Delivery and Customization
Examples, scenarios, and activities are adapted to your audience and goals. Delivery is available in person, virtually, or in a hybrid format, as a standalone session or as part of a series. Format and length are agreed during scoping.
Related Courses
Strategic Planning & Implementation · Strategy & Problem Solving
Middle Manager Essentials · Leadership & Management
Project Management · Operations & Project Management
Trust Building and Resilience · Teamwork, Culture & Inclusion
Bring Change Management to your team
Tell us about your audience and goals. We will follow up to scope objectives, format, and timing.